Our Policies

Exchanges & Returns:

Purchases maybe exchanged or refunded 10 days from the original purchase date. The item must be accompanied with the original sales slip. The item must be unused and unworn, and in its original condition, in the original gift box and packaging, with all warranty cards, explanation booklets and designer tags and labels intact. Sale items, special order modified and custom pieces are not returnable or exchangeable.

Refunds are paid in the same manner as the original method of payment made on the original purchase, with the exception of cash. Cash will be refunded in the form of a check within 10 days.

Gift certificate recipients will be issued a store credit only. Gift certificates are not redeemable for cash. Store credits are non-refundable, except in the form of a gift certificate.

Layaway Policy:

1. Layaway purchases must have a 20% down payment.

2. A minimum payment must be made weekly as agreed upon and scheduled. We will hold the item for up to 90 days.

3. If three payments are missed, the item will be returned to stock and all monies will be issued in a form of store credit only.

4. Layaways can be extended for a longer period than the 90 days with special arrangements at the time of purchase.

5. Sorry, no refunds on layaways or special orders, store credit only.

Special Orders:

Special orders are not returnable and no refunds or exchanges can be made. Special orders require a 50% down payment with a non-refundable deposit.

Jewelry Repair:

Our expert technicians do our jewelry repairs on the premises. All repairs are guaranteed for one full year for the same repair, unless otherwise noted.

Every repair job is different and what our guarantee covers and does not cover is explained as follows:
Excessive wear and exposure to chlorine and household chemicals voids any guarantees.

Watch Repair:

We offer a one full year warranty, which excludes any damage or rusting caused by water, moisture or liquids of any kind and excessi

Allison-Kaufman Company, in business since 1920, is one of the oldest and most respected diamond jewelry manufacturers in the United States. Our family owned business has had a commitment to manufacturing the best in fine diamond jewelry for nearly a century. Our quality and workmanship is unsurpassed and our styling is legendary. Our knowledgeable and experienced staff selects only the most brilliant diamonds to be meticulously hand set into exquisite, handcrafted Allison-Kaufman diamond jewelry.
Manufacturing beautiful bridal jewelry for over 40 years, Benchmark utilizes the finest skilled craftsmen and state of the art technology to create beautiful wedding rings in gold, palladium, and platinum. Proudly manufactured in the U.S.A., each Benchmark ring is carefully crafted and undergoes a 6 step quality control process to ensure that your wedding ring will last for generations.
Citizen Eco-Drive proves that style and sustainability can co-exist with ecologically-friendly timepieces. Utilizing the power of light, Citizen Eco-Drive technology converts light into stored energy to power the watch for at least six months, even in the dark. Fueled by light, it never needs a battery.
A refreshing antidote to wardrobe boredom, Debbie Brooks' sassy, eye catching, and sophisticated handbags will make you the star of every event. Vibrant color palette with expansive pattern choices and unique designs to compliment any outfit and personality. Individually crafted with artisan acrylics and adorned with Swarovski crystals and semi-precious stones. With that added to touch of whimsy to keep you grinning, and your friends irresistibly asking you: "Where did you get that bag?"
Frederic Duclos is an award winning French designer of contemporary sterling jewelry. Established in 1984, this family owned studio is based in Huntington Beach, California. The designer recently won two first place awards in the Jeweler's Choice Award competition for 2014 as well as finalist awards in 2013 and 2012. In addition, Frederic Duclos is a prestigious Designer of Distinction through the SPS. Each piece of jewelry is exclusively hand crafted in Europe, and reflects Frederic's paramount attention to detail. The gems used in each piece are carefully chosen and all of our jewelry is rhodium plated. Writes Frederic "I am thrilled that my contemporary designs are so well received by women across the United States and Canada. As a precious metal designer, I am privileged to be able to work in the beautiful surroundings of Southern California. I will continue to strive to create timeless, wearable pieces that transitions seamlessly from day to evening. Frederic designs over 5 new collections a year, so be sure to stop by and see his latest creations.
Today at Galatea, we have an Olympic team of jewelers all of whom share our philosophy and love for the trade. We create each piece of our jewelry as if it is to be worn by our own beloved.
Cultured Pearls are one of the most intriguing, stunning and beloved gems in the world. Imperial cultured pearls are fashioned into jewelry using a wide variety of pearl types. With Akoya pearls, Tahitian pearls, South Sea pearls, freshwater pearls, and Keshi pearls, you can clearly see what makes this collection Imperial.
For over 30 years, John Bagley has been a true innovator in the competitive arena of designer jewelry. Whether it is in the soft colors of the Sapphire Iridescence collection, or the bold play of colors in the Black Magic collection, John Bagley has a look that appeals to everyone. John Bagley's jewelry is characterized by its creative vitality. Each piece is fresh, invigorating and contemporary in its styling. John's men's collection is equally dynamic and exciting.
LeStage has been creating high quality jewelry products in precious metal since 1863. This heritage of craftsmanship has continued for generations, providing customers with the best that can be achieved. High standards of workmanship guarantee that you will be delighted with your jewelry and that, like a well-worn memory album, it will become a cherished family heirloom. Whether 14K gold or sterling silver, your LeStage Convertible Collection jewelry offers satisfaction and pride of ownership.
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In the tradition of artists like Faberge and Lalique, Nicole Barr uses true vitreous enamel (hard fired glass) painstakingly applied by hand to 18 K gold and silver - complemented with diamonds and gemstones. We specialize in a difficult technique called plique-á-jour, where the enamel is suspended between delicate wires of silver or gold without a backing, allowing the light to shine through.
Ostbye, a prime manufacturer, has been serving the jewelry industry since 1920. Throughout this time, Ostbye has remained committed to its mission of providing the best customer experience through unparalleled service, quality, and value. Ostbye's comprehensive collections include bridal jewelry, anniversary bands, Reflections of Color&#174;, men's diamond jewelry, and family jewelry.
The Collection includes hundreds of different beads that allow you to &quot;get personal&quot; and create unique jewelry reflecting your own individual style. The beads are designed and produced in Europe featuring Italian Murano Glass, Onyx, Mother of Pearl, Sterling Silver, Gold and Bronze. The possibilities are endless as to what each bracelet, necklace or earrings can look like. You start with just one bead and add additional beads as desired. Arrange and change the beads to compliment any fashion wardrobe of the day. The Collection offers a stopper system that creates segments allowing each bead to move independently as you move your wrist. Change just one segment or the entire piece; the inspiration is left to your imagination.
Pulsar watches let you keep track of time with the perfect blend of design, accuracy and value. They combine beauty and precision, like the star for which they're named, and you can make one your own.
From the moment in the 1880's that Kintaro Hattori decided to build Japan's first watch, SEIKO has been dedicated to perfection in timekeeping.
Unique Settings of New York&#8482; is proud to be one of the first GREEN jewelry manufacturers located in the United States. Known as the industry's 'Custom Jewelry Specialist,' Unique Settings helped set the industry standard in recycled metals and conflict-free stones. The company feels an extreme commitment to give something back by using only 100% recycled metals bought from earth-friendly refineries. Likewise, only Kimberley diamonds and colored gems from ethical sources are used to create their amazing Bridal and fashion pieces.
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