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  1. Home
  2. Store Services

Store Services

Southbridge, Massachusetts  ·  Family-owned since 1920

Jewelry Repair & Services, Southbridge, MA

Repairs, restoration, custom design and appraisals — all at our own bench.

Rings, chains, bracelets and earrings all take wear over time — loosened stones, worn prongs, stretched clasps and softened metal. Morin Jewelers repairs fine jewelry on-site in Southbridge, whether it was purchased from us, from another retailer, or handed down through your family.

Repair is one part of what our bench does. The same jeweler who re-tips your prongs also restrings pearls, appraises estate pieces, designs custom rings and buys the gold you no longer wear. Every service on this page is handled in-house, and every piece is looked at in person before any work begins.

  • Repairs
  • More services
  • How it works
  • Pricing
  • Materials
  • Contact
On-site bench  ·  Free evaluation

Bring It In.
We’ll Look Before You Commit.

A ring that looks fine can still have a worn prong, a hairline crack in the shank, or a stone that is sitting slightly loose. We check every piece under magnification first, explain what we find, and quote the work before anything starts.

Schedule a Repair Evaluation Call (508) 764-7250 409 Main Street, Southbridge, MA  ·  Hours & directions
1920
Family-owned in Southbridge
3rd
Generation at the bench
GIA
Graduate Gemologist on site
On-site
Nothing shipped to an outside vendor
Repair services

What we repair


Our most common repairs, all done at our own bench. Several have their own page with more detail — follow the links for specifics, or bring the piece in and we will tell you what it needs.

A gold ring on a ring mandrel being sized

Ring Resizing

Sizing gold, platinum and silver rings up or down, with a full check of prongs and stones before and after.

More on ring resizing
A jeweler re-tipping the prongs on a diamond ring at the bench

Prong & Tip Repair

Rebuilding worn prongs and tips before a loose center or accent stone is lost.

More on prong repair
An antique pocket watch and chain resting on a vintage wooden box

Heirloom & Antique Restoration

Careful restoration of vintage, antique and family-heirloom pieces that preserves their original character.

More on restoration
A gold ring with a green gemstone held in jeweler’s tweezers

Stone Tightening & Setting

Securing loose diamonds and gemstones, and remounting stones into new heads or bezels when needed.

Ask about stone setting
A stack of leather and steel bracelets with clasp closures

Chain & Clasp Repair

Soldering broken gold, platinum or silver chains, and replacing worn clasps and jump rings.

Ask about chain repair
Gold earrings and a pendant necklace in an open jewelry case

Bracelet & Earring Repair

Hinge and clasp repair for bracelets, and post or hook replacement for earrings.

Ask about bracelet repair
A pair of white gold wedding bands

Soldering & Shank Repair

Soldering bridal sets together and reinforcing worn or cracked ring shanks.

Ask about soldering
A freshly polished white gold ring with a princess-cut center stone

Polishing & Rhodium Plating

Refinishing scratched metal surfaces and renewing white gold with a fresh rhodium finish.

Ask about polishing
A woman wearing a ruby pendant and stacked gemstone rings

Everything Else

Broken hinges, bent bands, missing accent stones, worn watch bands. If it is fine jewelry and it is broken, bring it in and we will tell you what it needs.

Ask about a repair
Beyond repair

More services at our bench


Everything else our showroom handles in-house, from custom design to watch batteries. Each links to its own page where one exists.

A ring design sketch beside wax models and a finished ring

Custom Jewelry Design

Turn loose stones or an outdated piece into something new — sketch, 3D CAD rendering, then finished bench work.

Custom design
A diamond pendant and ring on a navy book

Engraving

Personalize rings, watch backs and pendants with names, dates or a short inscription.

Ask about engraving
A jeweler hand-knotting a strand of pearls

Pearl & Bead Restringing

Hand-knotted restringing for single and multi-strand pearl necklaces and bracelets.

Pearl restringing
A loose diamond held in tweezers for grading

Appraisals

Written appraisals for insurance coverage, estate planning or resale, prepared by a Graduate Gemologist.

Jewelry appraisals
A diamond ring being cleaned with a soft brush

Cleaning & Inspection

Professional cleaning with a prong and setting check — the easiest way to catch a problem before it becomes a lost stone.

Cleaning & inspection
A wristwatch open on the bench for a battery replacement

Watch Battery Replacement

Battery replacement while you wait, with the case back resealed properly.

Watch batteries
A pile of gold chains, bracelets and bangles

Gold & Diamond Buying

We buy gold jewelry in any condition, loose diamonds and diamond jewelry — for cash or credit toward a new piece.

Gold & diamond buying
Two people holding hands, one wearing a diamond engagement ring

Jewelry Insurance

Guidance on insuring your pieces, with the appraisal paperwork an insurer will ask for.

Jewelry insurance
A hand wearing stacked gold and gemstone rings

Not sure what your piece needs?

Walk in for a free evaluation during store hours, or schedule a time with our jeweler in advance. Either way, you will know what the work involves and what it costs before anything starts. Have gold or stones sitting in a drawer? Ask about turning them into something you will actually wear.

Schedule an Appointment Ask About a Redesign
What to expect

How a repair works, start to finish


There is no drop-box and no shipping label. You hand the piece to the person who will fix it.

  1. Bring it in

    Visit us at 409 Main Street in Southbridge during store hours, or schedule ahead of time for unhurried time with the jeweler. Jewelry from any retailer is welcome.

  2. In-person inspection

    We check stone security, metal condition and structural wear under magnification, and show you what we are seeing. Photos and phone descriptions never tell the full story.

  3. A clear plan and a quote

    We walk you through what the repair involves and what it will cost before any work starts. No surprises at pickup.

  4. Repair, clean and finish

    Your piece is repaired at our bench in Southbridge, then cleaned and polished before it is returned to you.

Who’s doing the work

Robert L. Morin — GIA Graduate Gemologist, goldsmith and bench jeweler, and the third generation of his family at this address. The person who evaluates your piece is the person who repairs it.

Gemological training, not just a visual check

Heat-sensitive stones, fragile antiques and plated pieces are identified before a torch comes anywhere near them.

A free look before you commit

Stop in anytime for a complimentary inspection of your prongs and settings — no appointment required.

Straight answer

What a repair costs

The cost of a repair depends on the metal, the stones involved and the work required — a re-tipped prong on a 14k band is a different job from rebuilding a platinum head around a fragile emerald. That is why we quote each repair after seeing it in person rather than over the phone, and why the quote you get is the price you pay.

Looking is always free. Stop in for a complimentary inspection of your prongs and settings; if everything checks out, we will tell you that too. Questions first? Call or text (508) 764-7250.

Materials & coverage

Jewelry we repair, metals we work with


Gold & platinum

10k, 14k and 18k yellow, white and rose gold, and platinum.

Diamonds & gemstones

Solitaires, halo settings, sapphires, rubies, emeralds, pearls and more.

Sterling silver

Chains, pendants, bracelets and rings.

Antiques & heirlooms

Vintage filigree, Art Deco pieces and family jewelry.

Before you visit

A few things worth knowing


Jewelry from any retailer is welcome

You do not need to have purchased your piece from Morin Jewelers for us to work on it. We regularly repair jewelry bought elsewhere, ordered online, or inherited from family.

Loose stones are worth addressing early

A prong that is starting to wear is far easier — and less costly — to fix than replacing a stone that has already been lost. If a stone feels like it is shifting, or clicks when you tap the ring against your tooth, it is worth having it looked at.

Antique and vintage pieces need extra care

Older jewelry, particularly filigree and estate pieces, can require a different approach than modern jewelry to preserve its original detail. We evaluate these individually and will tell you honestly what can and cannot be done.

Bring whatever paperwork you have

A grading report, a previous appraisal or the original receipt helps — especially for appraisals and insurance — but their absence does not stop anything. The piece itself is the only requirement.

Get started

Have your jewelry evaluated at Morin Jewelers


Stop in during store hours or schedule a time to speak with a jeweler about your repair, appraisal or custom project. Walk-ins are welcome; appointments guarantee unhurried time at the counter.

Schedule an Appointment Call (508) 764-7250

Visit
Morin Jewelers
409 Main Street
Southbridge, MA 01550
Call or text
(508) 764-7250
Send us a message
Hours
Mon: Closed
Tue–Fri: 9:30am – 5:30pm
Sat: 9:30am – 3:00pm
Sun: Closed

★★★★★
Rated 5 out of 5 by our customers on Google. Read our reviews

The person who looks at your ring is the person who fixes it.

Learn more about Morin Jewelers.

Morin Jewelers is proud to offer the following jewelry services:

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409 Main Street
Southbridge, MA 01550
Monday: Closed
Tue-Fri: 9:30am - 5:30pm
Saturday: 9:30am - 3:00pm
Sunday: Closed
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